Customer Testimonials

Dear Debbie,

Just a small token of appreciation for you… can’t thank you enough for your assistance. T****’s were thrilled their windshield would be replaced so quickly.

Thank you Debbie – have Jack bring you by our office some day when he’s out marketing. Perhaps we can set up a lunch… I’ll talk to Bob. We would love to meet you.

Regards

Sheri
Insurance Specialist

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Dear Debbie,

Thank you for taking care of my friend’s windshield. I really appreciate you helpfulness. He’s very happy now.

Sincerely,
Deanne

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Bob,

I just wanted to tell you how impressed I was with your company’s swift action to process my claim to replace my cracked windshield on my Tundra.

I called your office this morning and one of your co-workers told me to contact Action Glass. The person on the phone at Action Glass then got a Farmers claim agent on a conference call with us and did the claim confirmation while the Action Glass rep stayed on the line. Then after a few basic questions from the Farmers agent, I received approval. Right after approval the Action Glass rep told me they could be out tomorrow at my location here at work to replace the glass. All this took less than 10 minutes.

All I can say is wow! That’s great customer service.

Regards,

Jerry C.